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Manage service jobs, devices, repairs, spare parts, billing, and service history with BUSY Accounting Software Customization.
BUSY ACCOUNTING SOFTWARE CUSTOMIZATION
Manage customer complaints, service jobs, devices, repairs, spare parts, billing and complete service history — directly with BUSY Accounting Software.
Get Service Management ModuleCOMPLETE SERVICE CONTROL
The BUSY Service Management Module creates a structured workflow for handling service and repair operations. Register complaints, create job cards, track repair progress, record spare parts consumption and maintain service history along with billing information.
Customer + Device + Complaint + Repair + Parts + Billing + History
SERVICE JOB LIFECYCLE
01Complaint |
02Job Card |
03Repair |
04Parts & Service |
05Billing & History |
CUSTOMER INTAKE
Register customer complaints along with relevant customer, device and service information.
SERVICE CONTROL
Create structured job cards for every service or repair requirement.
JOB TRACKING
Track the progress and status of service jobs throughout the repair process.
INVENTORY CONTROL
Record spare parts used during repair and connect consumption with the service job.
DIGITAL JOB CARD
| Customer Details | Device Details | Complaint Details |
| Job / Repair Status | Spare Parts Used | Service & Billing Details |
DEVICE MANAGEMENT
REPAIR MANAGEMENT
PARTS TO BILLING
| Service Activity | Management |
|---|---|
| Spare Parts | Record parts consumed against service or repair jobs. |
| Service Charges | Maintain applicable service and repair charges. |
| Billing | Complete billing for service work and applicable spare parts. |
| Service History | Maintain previous service and repair information for future reference. |
CUSTOMER SERVICE HISTORY
Maintain service history so previous complaints, repairs and service information can be referred to whenever the customer returns.
SERVICE REPORTING
Review service jobs, pending repairs, completed jobs, spare parts consumption and customer service records according to your customized workflow.
CUSTOMIZED FOR YOUR SERVICE BUSINESS
Add fields according to your service and repair requirements.
Define service stages according to your internal process.
Capture the product or device information important to your business.
Build reports around your service tracking and management needs.
Keep every service job properly recorded and tracked.
Track spare parts consumed during repair work.
Keep previous customer service information ready for reference.
Manage service work, spare parts and billing in one workflow.
COMPLETE SERVICE MANAGEMENT WITH BUSY
Track customers, devices, job cards, repairs, spare parts and service history with a customized BUSY Service Management Module.
Get Service Management Module
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